At Youse, I had the opportunity to help with validation & research process.
We worked close to the squads to understand the work routine and the pain points.
The goal of this project was to establish validation culture for the entire startup.
We lived a struggling moment between agile and UX process as we had so many questions and delivery problems.
So we decide to map the scenarios of validation and design a flowchart to help everybody.
Another responsibility that I took in the UX team was to conduct the usability tests.
So I support other teams, understanding the problem, writing scripts, recruiting users, applying tests, analyzing the data and sharing with the teams the results.